Privacy Policy

Effective Date: 7/1/2025

At Mr. Chilaquil Mexican Restaurant & Cantina (“Mr. Chilaquil,” “we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect:

We may collect the following types of information:

• Personal Information: Name, phone number, email address, billing and delivery address, and payment information when placing an order or contacting us.
   
• Order Information: Items ordered, date/time of order, and order preferences.
   
• Device & Usage Data: IP address, browser type, operating system, and access times when you use our website.
   
• Optional Marketing Preferences: When you subscribe to email updates or promotional offers.
   

2. How We Use Your Information:

We may use your information for the following purposes:

• To process and fulfill online orders
   
• To communicate with you regarding your order, inquiry, or request
   
• To improve our website, menu offerings, and customer experience
   
• To send promotional messages or updates (if you opt in)
   
• To comply with legal obligations and protect against fraud or misuse
   

3. Sharing Of Information:

We do not sell, rent, or trade your personal information. We may share your information only with:

• Trusted third-party services (e.g., payment processors or delivery partners) to fulfill your order
   
• Legal authorities, if required by law or to protect our rights
   

These third parties are only given access to the information needed to perform their specific function and are required to protect your information.

4. Data Security:

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee complete protection.

5. Your Choices:

• You may opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
   
• You may request to view, update, or delete your personal information by contacting us directly.
   

6. Cookies & Tracking

Our website may use cookies or similar technologies to enhance user experience, track preferences, and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may affect the functionality of the site.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or store personal data from anyone under this age.

8. Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us:

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Mr. Chilaquil Mexican Restaurant & Cantina
Williamsport, PA